Support - Frequently Asked Questions
Installation Questions
How do I resolve error "eTakeoffNewSetup20XXX.exe is not a valid
Win32 application" when installing eTakeoff?
How do I resolve error "Error reading setup initialization file"
when installing eTakeoff"?
Why can't I download your program?
When I try to download eTakeoff and click on "Click here to begin Downloading",
I get a "thank you" message but nothing is downloaded.
Why do I get the error message: "Current security settings does
not allow this file to be downloaded"?
I downloaded and installed eTakeoff. How do I start it?
Why do I receive an "Access Denied" error for "RViewProj.ctr"?
Are there any special procedures for installing
eTakeoff on "Vista"?
Can I install eTakeoff on my Apple Macintosh?
Why do I have to enter my Installation Password each time I open eTakeoff?
Can I install eTakeoff on more than one computer?"
Usage Questions
I get the error "ActiveX Not Loaded" when
downloading plans. How do I get around it?
I accidentally deleted a plan page from my project. How do I get it back?
Why is the count symbol for Miscellaneous Count missing?
Why aren't there any yellow circles on my screen when
I click on the measurement points? Your help files show them.
I can only measure lengths.
Is it possible to measure areas in eTakeoff?
Can I configure eTakeoff to store drawings on a shared server?
How can I send an eTakeoff project to another eTakeoff user?
How can I send move an eTakeoff project to different folder?
Why doesn't eTakeoff open when I double-click on a plan file?
Why can't I print out more than one page at a time?
How do I delete a project?
Can I "test drive" the advanced features of eTakeoff?
Does eTakeoff offer any training?
How do I view drawings that are emailed to me or on a CD?
BB-Bid Interface Questions
How do I configure BB-Bid to interface with eTakeoff?
How do I view BB-Bid plans in eTakeoff?
How can I view different plans without going back to the BB-Bid plan page?
How do I create an eTakeoff project for a BB-Bid project?
Bid Tool Interface Questions
How do I configure Bid Tool to interface with eTakeoff?
How do I view Bid Tool plans in eTakeoff?
How can I view different plans without going
back to the Bid Tool plan page?
How do I create an eTakeoff project for a Bid Tool project?
iSqFt Interface Questions
How do I configure iSqFt to interface with eTakeoff?
How do I view an iSqFt plan in eTakeoff?
How can I view different plans without going
back to the iSqFt plan page?
How do I create an eTakeoff project for an iSqFt project?
I'm currently using CINView. How do I migrate to eTakeoff?
Sub-Hub Interface Questions
How do I configure Sub-Hub to interface with eTakeoff?
How do I view a Sub-Hub plan in eTakeoff?
How can I view different plans without going
back to the Sub-Hub plan page?
How do I create an eTakeoff project for a Sub-Hub project?
